An NYU psychologist offers critical guidance for dealing with a jerk at work. Most of us work with a jerk—toxic people who seem hellbent on making our lives, well, hell. But here’s the good news: You don’t have to be completely beholden to their poisonous ways. It turns out toxic coworkers often operate by the same tired playbook. And once you identify and understand what type of work jerk you’re dealing with, you’ll have more ammo to neutralize them.

Here are three resilience rituals that will help you regenerate in ways that increase your longevity, capacity and sustainability. I was watching Good Morning America recently and saw a segment in which they recommended people take short breaks in between work tasks. The program cited an analysis in the journal PLOS ONE showing that “microbreaks” during the workday increase energy and decrease fatigue.

A sense of community is key for employees. It gives them a feeling of belonging while helping build culture and learning. This article discusses how companies can be sensitive and promote community. In her book Retirement and Its Discontents, Michelle Pannor Silver’s research reveals that for millions of people work is much more than output or income they generate. It is a source of meaning and social identity. It is where they feel intellectually stimulated and can express their creative selves. It is where they feel a sense of community and connection.

This is the glorious time of year when most leaders are engulfed in budgets, planning, meetings, and deadlines. With less than six weeks until 2023, let’s dive into a few things to check off or add to your list. Always Start by Looking Back Data is your friend so take the time to review your performance metrics, leading indicators, pipeline performance, and how accurate your revenue projections were/are.

The ability to imagine the future is something only the human species possesses, and it can be leveraged to help us feel more confident about our actions and be prepared for tomorrow. For centuries crystal balls have been objects connected with clairvoyance, fortune-telling and predicting the future. Looking into the crystal ball, or the process of “seeing” into it, is known as scrying –

There are a handful of popular and effective ways to stay in contact with customers, but it’s important to understand the limitations and how to utilize technology to your advantage. Opinions expressed by Entrepreneur contributors are their own. Most people running a business are well aware that customer communication is critical to success, but that’s only partially correct: It’s only successful when executed in a way that not only engages customers but builds meaningful relationships

Miles had just been promoted to his first position at the director level after two short years of working for a large manufacturer in a complicated, heavily regulated industry. What surprised him most about the culture of the company is how project oriented the firm had become during his tenure as a manager. Common practice was to assign a project team to study the details to the nth degree. Miles felt the phenomenon of analysis-paralysis was slowing down decision making, and he was not alone in this opinion.

You’ve got questions. We’ve got answers. Hi, I’m Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it’s our goal to help all leaders be more successful, productive, and confident, and today to help you be more of those things. We’re going to talk about the one-on-ones you have with your team members. Are you ready? Let’s get started. I’ve been asked this question many times, and it’s a good question.

There are two ways to describe what a sales manager does. One is to look at the outcomes they are responsible for creating. Another is to look at the individual tasks that deliver those outcomes. There are several things that make it difficult for sales managers to reach their goals, and much of their work aims to overcome these challenges.

We work for decades, yet for most of us, there are a handful of moments in time that define the course of our leadership career. Unfortunately, these moments — opportunities or crises — don’t come with a caption suggesting, “Hey, pay attention and embrace this mess because it’s going to turn out to be important to you.” For individuals who choose to lead, it pays to see the signposts. Here are three significant moments in the career of everyone who leads that merit your complete engagement.

Selling is a craft. It’s a performance. It’s also a bit of a mystery. Why is it that two salespeople who work for the same manager have different results? Both salespeople sell the same thing, to similar clients, at the same price. If one salesperson complains about an underhanded competitor, another salesperson has little trouble dispatching that same competitor. Let’s agree to call this “the variability of individual results.”

One of the most significant themes in my practice is the leader whose team of direct reports are experiencing difficulties working together. Most of my clients are CEOs, and they face this challenge with their company’s senior leadership team, but it’s a dilemma that can occur at every level of an organization. And while the leader isn’t solely responsible for their team’s culture, they typically have the greatest ability to influence it–for better and for worse.

The squeaky wheels in your organization may also be important sources of innovation. Some of the links between creativity and risk are pretty self-evident. Creativity is all about trying something new, exploring the unknown, and accepting uncertainty and the possibility of failure. In the corporate setting, we understand intuitively that creativity fuels strategy, innovation, and growth. In a world where machines are taking over predictable, tedious tasks,

Invest One Hour a Month to Help Your Team Perform Even Better Every truly high-performing team has one thing in common: They spend time in candid conversation talking about what’s working and consistently look for ways to improve. They look at the work they’re doing and ask “how can we” do this EVEN BETTER? And they enjoy and celebrate their success.

To achieve top sales performance, you don’t need a sales team dominated by business degrees from Harvard or resumes full of eye-popping company logos. Those attributes are all well and good, but they’re not requirements for top performance. Instead, look to your sales managers. Are they prepared to provide the leadership and coaching their sales teams need to maximize selling potential?