The Consumer Chasm
The thousands of store closings and radical re-purposing of shopping centers/malls that have defined the so-called “retail apocalypse” are the outer manifestations of a much deeper challenge to brands and retailers: bridging the “consumer chasm.” It is the gap between brands and retailers’ perceptions of 21st century consumers’ wants and needs and, of equal importance, consumers’ preferences of how brands and retailers should communicate with them.
Cable TV: Pulling No Punches
During the past 70 years, Cable TV has evolved from its original purpose – providing isolated rural areas and those with poor TV reception access to the closest broadcast channels – to expanded viewing options for urban and suburban audiences. The number of channels quickly increased to hundreds, and with more content than even a couch potato could watch. The cost of subscriptions has increased and new streaming services attract more viewers.
The TV: Like a Member of the Family
Even after a modern history of 70+ years (and many more years in development), the TV set is still a magical device. Never has it been more of the doorway into an endless entertainment adventure than today. It is also a companion, a teacher, a breaker of barriers between people and nations and a special source of warmth and solace after a long day – like a member of the family.
SOLVING THE MYSTERY OF THE MALE CONSUMER
The lives of men are changing dramatically – their relationships (especially with women), home life, parenthood and careers. More of them support gender, economic and lifestyle equality and aren’t afraid to appear vulnerable. Their evolving attitudes have resulted in more focus on their health and appearance and how they shop and what they buy. Brands and retailers can’t rely on the old stereotypes to reach and engage with men.
RESILIENT RURAL AMERICA IS ON THE RISE
Despite the challenges of agricultural product tariffs, the opioid crisis and media’s tendency to describe rural America as “flyover” states, the region is as optimistic as a new spring planting. Like that next harvest, there is a stirring in the land not only to honor and preserve its traditions, but also to build upon those strengths with the careful introduction of new technologies and other innovations to grow a better future.
THE GIG ECONOMY: FREELANCERS AND SIDE HUSTLERS
Independence is a fundamental belief of Americans and more of us are declaring our independence from the traditional workplace by becoming freelancers and contract workers and seeking additional income from side hustles. It’s another significant cultural disruption of the 21st century and with implications for businesses of all sizes, consumer habits and the retail environment.
EMBRACING A FUTURE WITHOUT CASH, CARDS AND PAPER
Humans have invented and embraced technologies for millennia. Whether they were fire, the light bulb or the computer, all have been valued for improving our lives, making us safer, extending life expectancy, allowing us to be more productive and enjoying more of life. Now, we live in a time of transformational disruptions – primarily digital disruptions –
TV AND RETAIL ARE THE BEST SUMMERTIME COMPANIONS
Every season has its attractions and unique vibe, but the summer is particularly appealing. Nature is alive and green and the sun is warm, providing the perfect landscape and climate for endless fun, family gatherings and opportunities to relax and drain some stress and anxiety from our complex, busy lives. Some might think watching TV is the antithesis of summer compared to being physically active, enjoying the abundance...
THE STRENGTHS OF TV IN A DIGITAL WORLD
The media scholar Marshall McLuhan is famous for stating, “TV is a cool medium.” Without burying ourselves into the minutiae of his theories, he argued TV is cool because it requires more audience participation than a hot medium, such as radio, where only one sense is utilized. With TV, more of the senses are needed to connect with the content and it is the overwhelming experience and effect of how the audience uses TV that also makes it the most emotional medium.
ON A CLIFF EDGE: THE PERILS OF PRINT MEDIA
Picture the media landscape as an elevated plateau. TV and digital share the safe center, with radio (audio would be a better category name), direct mail and OOH (outdoor, theater, etc.) in close proximity. Near the edge of the plateau, magazines have dug in their heels trying to stop any further slide towards the cliff. Newspapers, however, are teetering on the brink, an ill wind or loose footing could send...
THE SMART LIFE
For much of the 20th century and into the 21st century, we were told the world, our lives would be transformed on an epic scale. Of course, it has, but many don’t recognize or realize it because most of us are focused on earning a living, caring and nurturing a family, contributing to our communities and finding some time for leisure activities during our busy lives. Because the greatest human attribute is our adaptability, we almost unconsciously accept and even welcome new technologies
THE AUDIO MEDIUM: TO RADIO AND BEYOND
Much as TV is now part of the larger visual media environment (and still the largest part), radio must also share people’s ears with newer audio choices, such as streaming music services and podcasts. TV may still command the largest amount of the average daily time adults 18+ spend with all the media outlets, according to Nielsen’s Q1 2018 Total Audience Report; however, radio still rules audience reach, at 92% compared to TV’s 88%.
ADVENTURES IN NEW MEDIA WITH MARY MEEKER, THE DIGITAL DIVA
People in the Northern Hemisphere may celebrate June as the beginning of summer, but across the entire globe, it’s when Mary Meeker and her firm, Kleiner Perkins, publish their annual Internet Trends Report (with a little help from their friends). As has been the case for many years, the 2018 edition is book-length, at 294 pages. (See page 8 for a live link to the entire report.) It contains much more information and insights than can be shared in this month’s Special Report from Media Group Online, Inc.,
AN INSIDE LOOK AT TODAY’S LOCAL NEWS OPERATIONS
During the age of the Internet, gathering, reporting and delivering the news has become very competitive. Despite the increasing number of news sources, local TV news is still where more American adults seek information about the day’s events and the all-important weather forecast and sports headlines.
THE DIRECT MAIL ENIGMA
Why does this Special Report from Media Group Online, Inc. use the word “enigma” to refer to direct mail? Advertisers and consumers’ continued use of the medium is a mystery, a puzzle, as it seems to be defying gravity. There are so many current conditions that should be pulling it to the ground with a resounding thud.