As an executive leadership coach, I’ve had the privilege of working with leaders from various backgrounds and industries. One thing I’ve consistently observed is that exceptional leaders share a common practice – they regularly ask themselves thought-provoking questions. These questions serve as a compass, guiding them through the complexities of leadership.

In the bustling world of media ad sales, a veteran General Sales Manager (GSM) is akin to a seasoned captain steering a ship through ever-changing waters. As digital waves crash and consumer winds shift, how can you, the experienced captain, lead your crew to success? Let’s dive into a story that illustrates the journey and uncover strategies to enhance your team’s performance and boost sales.

In a rapidly evolving sales landscape, the question remains: Will AI replace human relationships, or will human interaction continue to dominate? We are racing toward a critical decision about technology and human interaction, one that could create a divide between technologists and those who prefer human engagement. It has been said that GPT was released to acclimate us to artificial intelligence.

More sales organizations use a legacy approach than a modern sales methodology. Some of these sales managers may not be interested enough in studying the various ways to approach the sales conversation. As a sales leader, you need a modern sales methodology that teaches clients why they need to change and how they can make key decisions for their business. We are now in the third decade of the 21st century. We have electric cars, supercomputers that fit in our pockets, artificial intelligence, and business models like those used by Uber, DoorDash, Airbnb, and Netflix. Almost everything we once knew has been reimagined. We live in an AC/DC environment, one of accelerating, constant, disruptive change. Given this reality, it’s surprising how many of our peers are still selling with an approach that’s nearly 60 years old, from an era when people watched black-and-white television.